George Heinrichs, a health care communications expert, was our guest speaker at the Wednesday, January 22 morning meeting.  His presentation was filled with excellent advice.  He indicated that between 44,000 and 98,000 deaths occur each year due to miscommunications in the health care industry, often between patients and their doctors.  He outlined best practice solutions to improving communication with medical personnel.  Mr. Heinrichs has written articles and books on this subject -- his latest book is available on Amazon and is called "Did Your Doctor Pass Communications 101? How Miscommunication Endangers Your Life.."