Health Literacy - Improving Doctor/Patient Communications

Gordon Heinrichs has a long and varied work history in healthcare as well as a background in health education. He has assisted healthcare non-profit companies to improve the readability of their public documents and is a patient advocate whose goal is to improve doctor-patient communication. 

He’s a member of the American Medical Writers’ Association and his latest book is, Did Your Doctor Pass Communications 101? How Miscommunication Endangers Your Life.